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Common questions

On our website you will always find an up-to-date list of manufacturers.
By using our additional feature oe plusDSB By using our additional feature oe plusDSB at oe service, you can create digital service entries and save them in your user account, regardless of the vehicle's manufacturer and year of manufacture.

A digital service book is the digital version of the physical service book. A growing number of car manufacturers opt for the digital version or offer them both. With the digital service book, all entries are recorded online and centrally in the manufacturer's portal. This ensures complete and tamper-proof recording of all service data.

However, these portals differ considerably from manufacturer to manufacturer. Even for registration, complex processes and technical requirements are necessary. oeservice.eu enables you to carry out digital service entries for all common car brands on one single portal, simply and easily!

Our tip: With oe plusDSB  you can now create digital service entries even for vehicles without a digital service book.

The digital service book offers you several advantages over the conventional paper service book:

  • It's largely tamper-proof: Centrally stored data, including mileage, cannot be subsequently changed.
  • It can't get lost: The digital service book can be accessed digitally at any time and is therefore always available.
  • Ideally, it's complete: The service history allows you to see what service work has been carried out on a vehicle in the past and whether all services have been properly entered.
  • It's international: It can be used and retrieved in all countries. This means that service data is internationally available and intelligible. Especially for imported vehicles, this is a great advantage.

The service history shows you all the service work that has been performed on a vehicle in the past. It also allows you to tell whether or not the vehicle has a full service history. All you need to retrieve the service history is the VIN of the vehicle.
All service histories already retrieved by you are available in your customer account.

It is not a problem if you already have an account with the manufacturer itself. You can still register on oeservice.eu at any time. We will create new or additional accounts for you with the relevant manufacturer. This enables us to transfer your service data to the manufacturer portal. Your old accounts will not be deleted and you can continue to use them without any restrictions.

Some manufacturers do not yet use digital service books. It can also occur that a specific vehicle does not come with a digital form of the service booklet due to its year of manufacture. In this case, you can still create a digital service entry using oe plusDSB via oe service in order to be able to easily send data and information to the customer and store it centrally.

NOTE: In this case, the service must also be recorded in the physical service book.

Our tip: With oe fuse you can easily transfer the digital service entry to the physical service book using a QR code. Then it can be retrieved quickly and securely at any time.

Yes. Manufacturers require service work to be entered in the service book. 

The maintenance of a service booklet is a mandatory requirement of the manufacturers. It also offers many advantages:

  • A service book primarily helps to ensure the safety of the car owner. Thanks to the service book, the car owner knows exactly what condition his vehicle is in and what work was performed by the workshop and when.
  • A vehicle with a fully maintained service booklet is more likely to have the manufacturer cover any costs incurred for possible repairs or maintenance.
  • A well-maintained service book is also very useful when buying a used car, as it helps the buyer to better assess the condition of the car.
  • Vice versa, a complete service book is also helpful if you want to sell your car yourself. With a complete service book, potential buyers can see that all the necessary service and maintenance work on the vehicle has been carried out a professional, manufacturer-compliant workshop. A complete maintenance book increases therefore the resale value of the car. 

Most automotive mechanics are now familiar with the digital service book, but it is often referred to differently. You may know it by one of the following terms:

  • digital service booklet
  • digital service schedule
  • digital vehicle maintenance schedule
  • electronic service book
  • digital vehicle checkbook
  • electronic maintenance booklet

Registration

Any garage that can prove, by means of an official document and photo ID, that it is legally practicing the motor trade.
HERE to register.

It is not a problem if you already have an account with the manufacturer itself. You can still register on oeservice.eu at any time. We will create new or additional accounts for you with the relevant manufacturer. This enables us to transfer your service data to the manufacturer portal. Your old accounts will not be deleted and you can continue to use them without any restrictions.

To use our portal, you just need a device of your choice (PC, laptop, cell phone or tablet) and an active internet connection.

oe service offers individual subscriptions tailored to the needs of both small independent garages and large garage chains. In the subscription overview you will see a detailed list of all standard and additional functions of the respective tariffs.
In case you are unsure which subscription is the right one for you, we will be happy to advise you! 

Digital service entry

1. Enter VIN

Enter the VIN of the vehicle for which you want to create a service record. Our system recognises which vehicle it is and automatically forwards you.

2. Enter data
Fill in the displayed form with a few clicks and submit the data. We will take care of the rest!

3. Your original service record
As soon as your entry has been completed by our team directly at the manufacturer, you will receive a notification. In your personal area you can retrieve and download the original service entry at any time.

Our tip: With oe fuse you can easily transfer the digital service entry to the physical service book using a QR code. Then it can be retrieved quickly and securely at any time.

Our same-day guarantee applies to all entries submitted to us before 3 p.m. on weekdays. This means that these orders are guaranteed to be processed by our team on the same day.

Service histories are usually processed within 1 hour.

In case of delays, we will inform you in time.

The amount of service data requested by manufacturers varies from brand to brand. Our team is specialised in simplifying these different requirements for you as much as possible. This means you can complete each entry with just a few clicks. We take care of the rest for you!

Despite the many advantages, not all manufacturers and especially not all car models dispose of a digital service book yet. If you are unsure whether your customer's vehicle has a digital service book (DSB), you can check the current list of manufacturers on our homepage at any time.

If you are still unsure, you can easily register the service on oeservice.eu . Our team will then check whether an entry can be made on the manufacturer's portal. If this is not the case, the entry can be easily recorded using oe plusDSB and is thus digitally stored and can be retrieved at any time. 

Our tip: With oe fuse you can easily transfer the digital service entry to the physical service book using a QR code. Then it can be retrieved quickly and securely at any time.

If you want to be absolutely sure, you can of course also contact our support at any time by calling Tel.+43 720 546065 or send us an email to office@oeservice.eu . Our staff will be happy to help you and provide you with all the important information.

If you are unable to create a service entry, this may be due to different reasons. The best thing to do is to contact our support by calling Tel. +43720546065. We are glad to take some time to help you.

If you have made a mistake while entering the service data, please contact us by calling.+43720546065 . Our staff will help you with the correction. If the data has already been processed by the manufacturer, we will be glad to discuss the existing options with you personally.

oe service

Completing a manufacturer-compliant service has never been easier!

oe service is a central platform for retrieving service histories, creating digital service entries, and storing data and documents. We also provide maintenance schedules, handle the communication with manufacturers, and enable you to record service entries online for vehicles without a digital service booklet.

In short, we accompany and support you throughout the entire digital service process allowing you to focus on the essential work in your garage again. 

With oe service, it is now possible for any garage to perform manufacturer-compliant vehicle service.

We would be happy to tell you more about us and our service. You can reach our support by calling +43 720 546065. Alternatively, you can sign up directly for a free, non-binding consultation 

The amount of service data requested by manufacturers varies from brand to brand. oe service is specialised in simplifying these different requirements for you as much as possible. This means you can complete each entry with just a few clicks. We take care of the rest for you!

Currently, our platform oeservice.eu is used by over 4,000 workshops in 10 countries.

If you would like advice on oe service, you have several options:

  1. You can sign up directly for our free, non-binding consultation via our contact form.
  2. You can of course also contact our support by calling+43 720 546065 or send us an email to support@oeservice.eu . We are glad to take some time to help you.
  3. Alternatively, you can also get information about oe service from our sales partners. We have been working with most of them for several years, so they can provide you with all the important information about us. You can find a list of our current sales partners HERE, perhaps the partner you trust is among them.

Any garage that can prove, by means of an official document and photo ID, that it is legally practicing the motor trade.
HERE to register.

Currently oe service is available in German in the following 6 countries: Austria, Germany, Italy (South Tyrol), Belgium, Switzerland, Luxembourg.

However, the availability of digital service books may vary by country. To see which manufacturers offer digital service books in the respective countries, click HERE.

You can make your service entries on oeservice.eu at any time. The portal is available 24 hours a day. Our support team is available for queries Mon - Fri from 08.00 a.m. - 05.00 p.m. Should you have any questions outside our opening hours, please send an e-mail to support@oeservice.eu. We will get back to you as soon as possible and process your request.

You can email us at any time at support@oeservice.eu .
Mon - Fri from 08.00 a.m. - 05.00 p.m. on you can reach us by phone on+43 720 546065 .

  • credit card
  • SEPA direct debit

To use our portal, you just need a device of your choice (PC, laptop, cell phone or tablet) and an active internet connection.

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Feel free to write a review yourself.

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