If still
something is unclear
General questions
On our website you will always find an up-to-date list of manufacturers.
Furthermore, our additional function oe plusDSB at oe service allows you to create digital service entries and save them in your customer account, regardless of the manufacturer and year of manufacture of the vehicle.
A digital service book is the digital version of the paper service book. More and more car manufacturers are opting for the digital version or offering both variants. With the digital service booklet, all entries are stored online and centrally in the manufacturer’s portal. This enables complete and tamper-proof storage of all service data.
However, these portals function very differently from manufacturer to manufacturer. Even for registration, complex processes and technical requirements are necessary. oeservice.eu enables you to do digital service entries of all common car brands on one portal, easy and uncomplicated!
Tip: With oe plusDSB you can now also record service entries online for vehicles without a digital service booklet.
The digital service booklet offers you several advantages over the conventional paper edition:
- It is largely tamper-proof: centrally stored data, including mileage, cannot be subsequently changed.
- It can’t get lost: The digital service booklet can be called up digitally at any time and is therefore always at hand. Unlike conventional paper output, it can therefore not be lost.
- Ideally, there should be no gaps: the service history can be used at any time to check which service work has already been performed on a vehicle in the past and whether all services have been properly registered.
- It is international: it can be completed and accessed in all countries. Thus, service data is internationally available and understandable. This is a great advantage, especially for imported vehicles.
Using the service history, you can see all the service work that has been performed on a vehicle in the past. It also tells you whether or not the vehicle has a complete service booklet. All you need to retrieve the service history is the VIN of the vehicle.
All service histories already retrieved can be found in your customer account.
It is not a problem if you are already registered with the manufacturer itself. You can still register on oeservice.eu at any time. We create new or additional accesses for you at the manufacturer concerned, with which we work for you. Your old accounts will still remain; you can continue to use them without any restrictions.
It may happen that a manufacturer does not yet maintain digital service booklets or that a vehicle does not have a digital form of the service booklet due to its year of construction. If this is the case, you can still create a digital service entry using oe plusDSB via oe service to be able to easily send data and information to the customer and store it centrally.
ATTENTION: In this case, the service must be entered in the paper checkbook.
Tip: With the function oe fuse function, the digital service entry can be easily transferred to the paper checkbook using a QR code and can be retrieved quickly and securely from there at any time.
Yes. The entry of services in the service booklet is a mandatory requirement of the manufacturer.
The maintenance of a service booklet is a mandatory requirement of the manufacturers. Besides, it offers very many advantages:
- A service book primarily serves the safety of the car owner. With the help of the service book, vehicle owners know exactly what the status of their car is and when the workshop performed what work on it.
- In the case of a vehicle with a fully maintained service booklet, there is a higher guarantee that the manufacturer will cover any costs incurred for possible repairs or maintenance.
- A well-maintained service book is also very useful when buying a used car, as it helps the buyer to better assess the condition of the car.
- Conversely, a complete service booklet also helps if you want to sell your car yourself. With a complete service record, potential buyers can see that the vehicle has been to a manufacturer-compliant shop for all necessary inspections and maintenance. A complete maintenance booklet thus increases the resale value of the car .
The digital service book is now familiar to most automotive mechanics, but is often used under other names. Perhaps you know it by one of the following terms:
- digital service booklet
- electronic inspection booklet
- online checkbook
- digital customer service booklet
- digital vehicle checkbook
- electronic maintenance booklet
Registration
Any motor vehicle repair shop that can prove, by means of an official document and photo identification, that it is legally practicing the motor vehicle trade.
HERE you will find the registration.
It is not a problem if you are already registered with the manufacturer itself. You can still register on oeservice.eu at any time. We create new or additional accesses for you at the manufacturer concerned, with which we work for you. Your old accounts will still remain; you can continue to use them without any restrictions.
To use our portal, all you need is a device of your choice (PC, laptop, cell phone or tablet) and an active internet connection.
oe service offers individual tariffs that meet the requirements of independent small workshops as well as large workshop chains. In our pricing overview you can see a detailed list of all standard and additional features of the respective tariffs.
If you are unsure which rate is right for you, we will be happy to help!
Digital service entry
1. VIN input
Enter the VIN of the vehicle for which you wish to have a service record created. Our system recognizes which vehicle it is and automatically forwards you.
2. data input
Fill in the displayed form with a few clicks and submit the data. We will take care of the rest!
3. your original service record
As soon as your entry has been completed by our team directly at the manufacturer, you will receive a notification. In your personal area you can access and download the original service record at any time.
Tip: With oe fuse the digital service entry can be easily transferred to any paper checkbook using a QR code and can be retrieved digitally from there easily and securely at any time.
All entries received by us before 3pm on weekdays are covered by our same-day guarantee. This means that these orders are guaranteed to be processed by our team on the same day.
We usually process service histories for you within 1 hour.
If there are any delays, we will inform you in time.
The amount of service data requested by manufacturers varies from brand to brand. Our team specializes in simplifying these different requirements for you as much as possible. Thus, you complete each entry with just a few clicks. We will do the rest for you!
Despite the many advantages, not all manufacturers and especially not all car models still have a digital service book. If you are unsure whether your customer’s vehicle has a digital service book (DSB), you can always check the current manufacturer overview on our homepage.
If you are still undecided, you can easily record the service on oeservice.eu. Our team then checks whether an entry can be made with the manufacturer. If this is not the case, the entry can easily be recorded using oe plusDSB and is thus stored digitally and can be retrieved at any time.
Tip: With oe fuse the digital service entry can be easily transferred to the paper checkbook using a QR code and can be retrieved digitally from there easily and securely at any time.
If you want to be absolutely sure, you can of course also contact our support at any time on Tel.+43 720 546065 or send us an email to support@oeservice.eu. Our staff will be happy to help you and provide you with all the important information.
If you are unable to perform a service entry, this may be due to various reasons. The best way is to contact our support at Tel. +43720546065. We are happy to take the time and help.
If you have made a mistake in the service entry, please contact us by phone +43720546065. Our staff will help you with the correction. If the data has already been processed by the manufacturer, we will be happy to discuss the existing options with you in person.
oe service
Performing a service in a manufacturer-compliant manner has never been easier!
oe service is a central platform for retrieving service histories, recording digital service entries, and storing data and documents. We also provide you with inspection schedules, handle communication with manufacturers and enable you to perform service entries online for vehicles without a digital service booklet.
In short, we accompany and support you throughout the entire digital service process so that you can concentrate on the essential work in your workshop again.
With oe service, it is now possible for any workshop to service vehicles in accordance with the manufacturer’s specifications.
We will be happy to tell you more about us and our service. You can reach our support at Tel. +43 720 546065. Alternatively, you can register directly for our free, no-obligation consultation .
The amount of service data requested by manufacturers varies from brand to brand. oe service specializes in simplifying these different requirements for you as much as possible. Thus, you complete each entry with just a few clicks, and we do the rest for you!
Currently, our oeservice.eu platform is used by over 4,000 workshops in 10 countries.
If you would like advice on oe service, you have several options:
- You can register directly for our free and non-binding consultation via our contact form.
- You can also contact our support at Tel.+43 720 546065 or by mail to support@oeservice.eu. We will be happy to take the time to answer all your questions.
- Alternatively, you can also obtain information about oe service from our sales partners. We have been working with most of them for several years, so they can provide you with all the important information about us. You can find a list of our current distributors HERE, perhaps the partner of your confidence is also there.
Any motor vehicle repair shop that can prove, by means of an official document and photo identification, that it is legally practicing the motor vehicle trade.
HERE you will find the registration.
Currently oe service is available in the following countries and languages:
Austria – german
Germany – german
Italy – German, Italian
Belgium – german
Switzerland – German, Italian
Luxembourg – German
Please note that the availability of each manufacturer may vary by country. You can find more information about the availabilities HERE
You can perform your service entries on oeservice.eu at any time; the portal is available 24 hours a day. Our support team is available for questions Mo – Fr from 08 – 17 o’clock for you. If you have any questions outside of our business hours, please email us at support@oeservice.eu. We will get back to you as soon as possible and process your request.
You can email us at any time at support@oeservice.eu.
By phone we are available Mo – Fr. from 08 – 17 o’clock under Tel.+43 720 546065.
- Credit card
- SEPA direct debit
To use our portal, all you need is a device of your choice (PC, laptop, cell phone or tablet) and an active internet connection.
Testimonials about oe service can be found on our Instagram, Facebook or Google profile.
You are also welcome to submit your own review of oe service.
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